Microsoft Dynamics 365 combines powerful servicing, sales, and marketing tools to give you a better view of all your customers: from initial contact to post-sale support. Microsoft Dynamics 365 is a new cloud-powered service that repackages and rebrands several MS Dynamics programs into an offering that is both. Hence choosing the right Microsoft Dynamics 365 partner is of utmost Importance.

Microsoft Dynamics 365 helps in creating an active process and increase productivity. Numerous customer data bases that need to be connected to a single interface. Acute performance indicators that require continual monitoring. Increase client engagement, create more leads & increase account revenue.


The right Microsoft Dynamics 365 partner can make sure your project stays on track, on the budget, and includes the right parameters to help you meet your business goals. But there are some other, more objective criteria you should look for in a Microsoft Dynamics 365 Partner.

1. Detailed Product Knowledge

Your Microsoft Dynamics 365 Partner should not only know the ins and outs of the current Microsoft products, but they should also know its past and present. Microsoft Dynamics is an established product. Choose a Microsoft Dynamics 365  partner that is familiar with the depths of its reporting capabilities, user interface, and customization options.

2. Experience in Your Business

When your partner shares past case studies and project implementation stories, you should be able to see yourself in those stories. Hiring a Microsoft Dynamics 365 partner with experience in your industry means they are acquainted with your challenges and they can get ahead your needs. And while every organization is different, specializing in an industry like associations and member-services means that the partner has built up a wealth of institutional knowledge they can pull from to create a solution that will work the best for your business.

3. Senior Staff Members & a Passionate Team

Project implementations always go smoother when 1) the implementation engineers are experienced 2) the team is passionate about the project.

Longer tenures signify more experience and that the team is passionate about what they do.

4. Track Record for Project Operations

Ask the Dynamics partners you interview to provide you with some facts and figures that indicate their project success rates in terms that are meaningful to you. If you are concerned about budget, inquire to what percentage of their projects come in on budget. For projects that incurred additional fees, find out what the circumstances were behind the scope creep.

Identifying criteria that is important to you and identifying how the partner compares will help you pick a partner that is capable of delivering to your standards.

5. Reactive Support Plan

Microsoft Dynamics implementations are rarely something that you purchase and never need help with again. As your organization grows, so will your needs from the system. You might find you need a new report that you didn’t before. Or, you might need to add new users.

Amongst the list of Microsoft Dynamics 365 Partners in UAE, Kuwait, Oman, Bahrain, Kenya, Nigeria, India, UK and USA stands Robosoft Solutions DMCC, a Gold Certified Microsoft Dynamics Partner. If you need information to choose a Microsoft Dynamics 365 partner for your organization, we are right here for you. Contact Robosoft Solutions DMCC for more details.